Privacy Policy
This privacy policy governs the relationship between you, the User of this Website, and The Social Work Way Ltd, the proprietor, and provider of this Website. The Social Work Way Ltd places a high priority on safeguarding your information. This privacy policy is applicable to the utilisation of any and all Data collected by us or provided by you concerning your use of the Website.
Kindly peruse this privacy policy thoroughly.
Definitions and Interpretation
- Within this privacy policy, the following definitions are employed:
Data: Encompasses all information submitted to The Social Work Way Ltd via the Website. This definition incorporates, where applicable, the definitions stipulated in Data Protection Laws;
Data Protection Laws: Refers to any pertinent law related to the processing of personal Data, including, but not confined to, the GDPR, and any national implementing and supplementary laws, regulations, and secondary legislation;
GDPR: Denotes the UK General Data Protection Regulation;
The Social Work Way Ltd, we, or us: Refers to The Social Work Way Ltd, a company incorporated in England and Wales under registered number 14157422, with a registered office situated at 24 North Avenue Ashvale Tredegar, NP22 3HE;
User or you: Implies any third party accessing the Website, excluding individuals (i) employed by The Social Work Way Ltd and performing duties within the scope of their employment or (ii) engaged as consultants or service providers to The Social Work Way Ltd, accessing the Website in connection with the provision of such services; and
Website: Signifies the website currently in use, www.thesocialworkway.co.uk, and any sub-domains of this site unless explicitly excluded by their individual terms and conditions.
- In this privacy policy, unless the context necessitates an alternative interpretation:
- The singular incorporates the plural and vice versa;
- References to sub-clauses, clauses, schedules, or appendices are directed to sub-clauses, clauses, schedules, or appendices of this privacy policy;
- A reference to a person encompasses firms, companies, government entities, trusts, and partnerships;
- “Including” is construed to mean “including without limitation”;
- Reference to any statutory provision encompasses any modification or amendment thereof;
- The headings and sub-headings are not integral components of this privacy policy.
Scope of This Privacy Policy
- This privacy policy exclusively pertains to the activities of The Social Work Way Ltd and Users concerning this Website. It does not extend to any websites accessible from this Website, including but not limited to, any links we may provide to social media websites.
- For the purposes of applicable Data Protection Laws, The Social Work Way Ltd functions as the “data controller.” This implies that The Social Work Way Ltd determines the purposes and manner in which your Data is processed.
How We Collect Data
- Data is acquired through the following means:
- Data provided by you;
- Data collected automatically.
Data Provided by You
- The Social Work Way Ltd collects your Data through various means, such as:
- When you contact us through the Website, by telephone, post, email, or any other communication method;
- Other instances as outlined in this privacy policy.
Data Collected Automatically
- When you access the Website, we automatically collect certain information, including:
- Information about your visit to the Website, aiding us in enhancing Website content and navigation. This information comprises your IP address, the date, times, and frequency of accessing the Website, as well as your interaction with its content.
Our Use of Data
- Any or all of the aforementioned Data may be necessary for us to provide you with optimal service and experience while using our Website. Specifically, Data may be employed by us for the following purposes:
- Internal record-keeping;
- Enhancement of our products/services;
- Transmission of marketing materials via email that may be of interest to you;
- Contact for market research purposes, utilizing email, telephone, fax, or mail. Such information may be used to customize or update the Website;
in accordance with this privacy policy.
- We may use your Data for the abovementioned purposes based on our legitimate interests. If you find this unsatisfactory, you possess the right to object under specific circumstances (refer to the section titled “Your Rights” below).
- For the delivery of direct marketing via email, we require your consent, either through an opt-in or soft-opt-in:
- Soft opt-in consent is a specific type of consent applied when you have previously engaged with us (e.g., inquiring about a product or service), and we are marketing similar products/services. Under “soft opt-in” consent, your consent is assumed unless you opt out.
- Explicit consent is required for other types of e-marketing, signifying positive and affirmative action on your part, such as checking a provided tick box.
- If you are dissatisfied with our marketing approach, you retain the right to withdraw consent at any time. Refer to the section titled “Your Rights” below for information on withdrawing consent.
Who We Share Data With
- We may share your Data with the following entities for the following reasons:
- Our employees, agents, and/or professional advisors – to seek advice from professional consultants;
in line with this privacy policy.
Keeping Data Secure
- We employ technical and organisational measures to safeguard your Data, including:
- Control of access to your account via a unique username and password;
- Storage of your Data on secure servers.
- Technical and organisational measures also cover protocols to address any suspected data breaches. If you suspect misuse, loss, or unauthorized access to your Data, promptly notify us via email at info@thesocialworkway.co.uk.
- For comprehensive information on protecting your information, computers, and devices against online threats, consult Get Safe Online at www.getsafeonline.org. Get Safe Online is supported by HM Government and prominent businesses.
Data Retention
- Unless a lengthier retention period is mandated or allowed by law, we will retain your Data on our systems only for the duration necessary to fulfil the purposes elucidated in this privacy policy or until you request Data deletion.
- Even after Data deletion, it may persist on backup or archival media for legal, tax, or regulatory purposes.
Your Rights
- You possess the following rights in relation to your Data:
- Right to access – the right to request (i) copies of the information we hold about you at any time or (ii) modification, updating, or deletion of such information. Access to information we hold about you is provided without charge, unless your request is deemed “manifestly unfounded or excessive.” We may refuse your request where legally permitted. In such cases, we will explain the reasons for refusal.
- Right to correct – the right to rectify inaccurate or incomplete Data.
- Right to erase – the right to request the deletion or removal of your Data from our systems.
- Right to restrict our use of your Data – the right to “block” us from using your Data or limit its utilization.
- Right to data portability – the right to request the movement, copying, or transfer of your Data.
- Right to object – the right to object to our use of your Data, particularly when used for our legitimate interests.
- To make inquiries, exercise your rights, or withdraw consent to the processing of your Data
(if consent is the legal basis), contact us via email at info@thesocialworkway.co.uk.
- If you are dissatisfied with the handling of a Data-related complaint by us, you may refer the complaint to the relevant data protection authority. In the UK, this is the Information Commissioner’s Office (ICO). Find the ICO’s contact details on their website at https://ico.org.uk/.
- Maintaining accurate and current Data is crucial. Please inform us promptly of any changes to your Data during the time it is held by us.
Transfers Outside the United Kingdom and European Economic Area
- Data collected from you may be stored, processed, and transferred to countries beyond the UK and European Economic Area (EEA). This may occur if our servers are located in a country outside the UK or EEA or if one of our service providers operates in a country outside the UK or EEA.
- Data transfers outside the UK or EEA will comply with data protection legislation, incorporating adequate safeguards through data transfer agreements that include the current standard contractual clauses adopted by the European Commission.
- We have implemented appropriate safeguards and procedures with third parties who receive your Data to ensure its treatment aligns with Data Protection Laws, thereby ensuring an adequate level of protection.
Links to Other Websites
- This Website may occasionally feature links to other websites. We have no control over such websites and are not accountable for their content. This privacy policy does not extend to your use of these external websites. It is advisable to review the privacy policy of other websites before using them.
Changes of Business Ownership and Control
- The Social Work Way Ltd may, on occasion, expand or reduce its business, involving the sale or transfer of control of all or part of The Social Work Way Ltd. In such scenarios, User-provided Data relevant to the business portion transferred will accompany that part. The new owner or controlling party, under the terms of this privacy policy, is authorized to use the Data for the original purposes.
- Data may also be disclosed to a potential purchaser of our business or a segment thereof.
- In these situations, we will take measures to ensure your privacy is safeguarded.
General
- You may not assign any of your rights under this privacy policy to another person. We may transfer our rights under this privacy policy if we reasonably believe your rights will remain unaffected.
- If any court or competent authority deems any provision of this privacy policy (or part thereof) invalid, illegal, or unenforceable, that provision or part-provision will be deemed deleted to the extent necessary, and the validity and enforceability of the remaining provisions will not be affected.
- No delay, act, or omission by a party in exercising any right or remedy will be construed as a waiver of that or any other right or remedy.
- This Agreement will be governed by and construed according to the laws of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Changes to This Privacy Policy
- The Social Work Way Ltd reserves the right to amend this privacy policy as deemed necessary or as required by law. Any changes will be promptly posted on the Website, and your acceptance of the privacy policy terms is assumed upon your initial use of the Website following the modifications. For any inquiries, you can contact The Social Work Way Ltd via email at info@thesocialworkway.co.uk.